** Note: Until I hear back from Upwork, I will not reveal the name of the freelancer. **
I really love outsourcing because I do think it’s the best way forward to grow a business without committing towards a proper full time employee.
I’ve been using outsourcing still (even though I have a bunch of full time employees and an offer) because there are some skills that are just better to be outsourced.
But a lot of people share positive stories about outsourcing, so I want to share something very recent that has happened that isn’t exactly very positive.
Recently, I hired a VA (virtual assistant) to help me manage my e-commerce site of my business and on day 2 itself, after doing the work halfway, the VA decided to quit.
This is after me spending hours training her (if you know me, I value my time very much and I hated that she wasted my time) and spending money to get the tools she needed.
She couldn’t follow the exact instructions from the trainings (so she had to spend extra hours to work on it because she keeps screwing up).
In the job posting, I specifically mentioned this is a monthly job and will be paid monthly.
When she decided to quit 2 days in, I said okay (despite me not being happy as I absolutely hate quitters).
She wrote back to me demanding for money.
Now I am lucky that $37 is nothing to me as it’s just business expenses. My time writing this post will cost me more than $37 but what’s important is that even as a millionaire, I have to learn to save money otherwise I might just turn into another Mike Tyson (who were crazy rich, and then lost everything).
I replied to her saying no…
And guess what… ?
She filed a dispute on Upwork!
I hope Upwork will side on my side of the case because if freelancers keep winning disputes, businesses like us can never trust sites like Upwork anymore. Freelancers can just promise to work for a month, quit and then claim pays.
This type of issues don’t happen often, but when it happens, it sucks. But when you outsource as much as me, this is bound to happen.